Terms and Conditions DreamBet —
A Complete Guide for Every Member

This Terms and Conditions document is a binding agreement between you ("Member") and dreambet ("Platform", "We") regarding the use of the website, mobile application, and all services offered by dreambet. By registering an account, accessing the platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document.

If you do not agree with any part of these terms and conditions, you are not permitted to use the dreambet platform. Please contact our support team if you have any questions regarding the content of this document before proceeding with registration.

1Membership & Registration

To register and use dreambet's services, you must meet all of the following eligibility requirements. dreambet reserves the right to reject or terminate any registration application that does not meet the set criteria.

• You must be at least 18 years of age at the time of registration. Any attempt to register by an underage individual is a serious violation and will result in immediate account closure.
• You must register as a private individual only — one account per person. Multiple account registrations by the same individual are prohibited and all associated accounts may be terminated.
• You are responsible for ensuring all information provided during registration is accurate, current, and complete. False or misleading information may result in account suspension.
• You must provide a valid and active phone number and email address for account verification and official communications from dreambet.
• Your dreambet account is strictly for your personal use only. Account sharing or allowing others to access your account is strictly prohibited.
• Dreambet reserves the right to request identity verification documents (KYC) at any time, including copies of your ID, bank statements, or other relevant documents to verify your identity.

2Account Usage

You are fully responsible for all activities that occur under your dreambet account. It is essential that you take all necessary steps to ensure your account security at all times.

• Choose a strong, unique password for your dreambet account. Do not reuse passwords from other accounts and never share your password with anyone.
• Log out of your account after every session, especially when using a shared device or an unsecured public Wi-Fi network.
• Enable two-factor authentication (2FA) in your account settings for an added layer of security we provide.
• If you suspect your account has been accessed without authorisation, contact the dreambet support team immediately to have your account temporarily frozen.
• Dreambet will not be liable for any financial or data loss arising from your negligence in safeguarding your account login credentials.
• All official communications from dreambet will be sent via registered email or in-app notifications only. We will never request your password through any channel.

3Deposit & Withdrawal

Dreambet supports a wide range of payment methods popular among Malaysian users, including FPX, Touch 'n Go eWallet, Maybank, CIMB, and other local banks. All financial transactions are subject to the following policies.

• The minimum deposit amount is RM 30 per transaction. The maximum deposit limit varies depending on your chosen payment method and account tier.
• Successful deposits are credited to your account within seconds for most payment methods. If a delay exceeds 15 minutes, please contact customer support.
• Withdrawals are processed within a set timeframe depending on the withdrawal method and your account's KYC verification status. Your first withdrawal requires full identity verification.
• Dreambet reserves the right to hold withdrawals for security review if any activity is suspicious or inconsistent with the normal usage patterns of your account.
• All financial transactions through dreambet are protected by 256-bit SSL encryption. Your banking or card details are never stored in our system.
• Any attempt to process transactions through unauthorised third parties or payment methods not listed by dreambet is prohibited and may result in account suspension.

4Bonus & Promotions

Dreambet offers a variety of attractive bonuses and promotions for both new and existing members. All bonus offers are subject to wagering requirements and specific terms stated in each promotion.

• The welcome bonus is available to new members making their first deposit only. This bonus is subject to specific wagering requirements before any withdrawal can be made.
• A wagering requirement refers to the total amount you must wager in games before a bonus can be converted into real cash that can be withdrawn.
• Dreambet reserves the right to withdraw or modify any bonus offer at any time without prior notice if abuse or fraud is detected.
• Each member is eligible for one bonus of the same type within the stipulated period. Attempting to claim the same bonus more than once is prohibited.
• Bonuses are non-transferable to other members and carry no cash value until wagering requirements are fully met.
• Games eligible for bonus wagering are clearly stated in each promotion's terms. Some games may not contribute or may only contribute partially.

5Game Rules

All games offered on the dreambet platform — including slots, Live Casino, and table games — are subject to their own specific rules available within each game. The following general rules apply to all games.

• All games on dreambet use a Random Number Generator (RNG) that has been independently verified and audited to ensure fair and random game outcomes.
• Minimum and maximum betting limits for each game are as displayed within the game interface. It is your responsibility to review these limits before playing.
• In the event of a technical disruption during gameplay, dreambet will use an automatic recovery system to restore the game state. Any outcome recorded in our system is final.
• Confirmed wagers cannot be cancelled. Please review your wager amount carefully before confirming any bet in-game.
• Wins earned through games using bonus credits or promotional credits may be subject to withdrawal limits stated in the relevant promotion terms.

6Prohibited Conduct

To ensure a safe and fair gaming environment for all members, dreambet strictly prohibits the following activities. Violation of any of these rules may result in immediate action against your account.

• The use of any automated software, bots, scripts, or third-party tools designed to exploit or manipulate the dreambet gaming system.
• Collusion between two or more players to manipulate game outcomes or gain an unfair advantage over other players.
• Multiple account registrations or the use of false identities to obtain bonuses or circumvent set limits.
• Any form of money laundering or use of the dreambet platform for illegal financial activities.
• Any attempt to hack, disrupt, or compromise the security of the dreambet platform's systems and infrastructure.
• Use of unauthorized deposit and withdrawal methods, including using another person's bank account without valid authorization.

7Liability Limits

Dreambet makes every effort to ensure the platform operates smoothly and without interruption. However, there are certain limitations on our liability that you should understand before using this service.

• Dreambet is not responsible for any losses arising from internet service disruptions, technical failures on your device, or external factors beyond our control.
• In the event of a technical error causing inaccurate wins or losses to be displayed, dreambet reserves the right to correct the situation based on actual system records.
• Dreambet is not responsible for any taxes or other financial obligations that may arise from your wins under applicable local laws.
• Dreambet's maximum total liability for any claim shall not exceed the actual deposit amount you deposited in the 30 days preceding the claim.

8Privacy & Data Protection

Dreambet takes our responsibility to protect your personal data seriously. All personal information you provide is collected, stored, and processed in accordance with our Privacy Policy, which can be read in full at Privacy Policy page.

• Your personal data is used solely for account management, transaction processing, and service communications related to dreambet.
• Dreambet will not sell, rent, or share your personal data with third parties without your consent, except as required by law.
• You have the right to request access to your personal data, request corrections to inaccurate information, or request deletion of your data subject to applicable legal obligations.
• Dreambet uses 256-bit SSL encryption to protect all data transmitted between your browser or app and our servers.

9Account Closure & Suspension

You may close your dreambet account at any time by contacting our customer support team. dreambet also reserves the right to suspend or close your account under certain circumstances.

• Members may close their account by submitting a written request to customer support. All eligible account balances will be processed for withdrawal subject to current terms and conditions.
• Dreambet reserves the right to temporarily suspend your account for investigation purposes if any suspicious activity or complaints related to your account are detected.
• Dreambet reserves the right to permanently close your account if you are found to have violated any of these terms and conditions. In such cases, your account balance may be held pending the outcome of the investigation.
• If your account remains inactive for more than 12 consecutive months, an inactivity administration fee may be charged in accordance with the policy set from time to time.

10Applicable Law & Jurisdiction

These terms and conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the dreambet platform will be resolved in accordance with the following procedures.

• Dreambet encourages amicable dispute resolution through our customer support team first, before any formal action is taken by either party.
• If an amicable resolution cannot be reached, both parties agree to refer the dispute to a competent independent arbitrator, whose decision shall be final and binding.
• All claims against dreambet must be submitted within 30 days of the date the relevant incident occurred. Claims submitted after this period will not be entertained.
• Dreambet reserves the right to amend these terms and conditions at any time. Amendments take effect immediately upon being published on this website. Continued use of the platform after any amendment constitutes acceptance of the updated terms.

If you have any questions or require further clarification on any section of these Terms and Conditions, the dreambet customer support team is available at all times via live chat on the platform or through our official email.